Complaints
Did you experience an issue with a brokerage firm?
Tell us what happened. We review every complaint, try to contact the brokerage firm within 48 hours, and notify you of our findings via email.
- 1
Your complaint is reviewed
We read and assess every complaint that comes in, whichever broker it concerns.
- 2
It goes to the broker
We try to reach the broker concerned within 48 hours.
- 3
You are told what we found
We email you our findings, and publish the patterns we see across the complaints we review.
- Independent review
- Transparent process
- Secure contact
FXPARTNER is not a regulatory body and cannot force a brokerage firm to respond or compensate you. We forward verified complaints to the relevant brokerage firm and publish trends we observe in our reviews. For official/legal proceedings, contact your local financial regulatory authority.